Terms of Use

1. Acceptance of Terms – ALC App

Welcome to ALC! When you use our app or visit our website, you're agreeing to follow the rules in these Terms and Conditions. If you don’t agree, please don’t use our platform.

Here’s what that means:

• As soon as you open the app, browse items, or create an account, you're accepting these terms.
• You agree to be honest and respectful when buying, selling, or interacting with others.
• We may update these terms from time to time. By continuing to use ALC, you accept any changes made.

Our aim is to provide a safe, easy-to-use space for everyone. If you have questions or concerns, you can always reach out to our support team.

2. ALC App – Description of Service

ALC is a digital marketplace that connects buyers and sellers for second-hand goods, new items, or services. Through our website and mobile app, users can:

• Browse listings across different categories (electronics, fashion, vehicles, services, etc.)
• Post items or services they want to sell
• Communicate with other users to negotiate and complete deals
• Access secure payment features (if enabled)
• Receive updates, recommendations, or promotions tailored to their interests

We aim to make the buying and selling experience simple, safe, and convenient for everyone.

3. ALC App – Content Policy

To keep ALC safe and useful for all, users must follow these rules when posting content:

✅ What’s Allowed

• Honest and accurate item descriptions
• Clear, real photos of products or services
• Respectful messages between users
• Content related to the platform’s purpose—buying, selling, or service exchange

🚫 What’s Not Allowed

• Inappropriate or offensive language, photos, or listings
• False or misleading information (e.g. fake products, fake prices)
• Illegal items or services (e.g. stolen goods, banned substances)
• Duplicate listings, spam, or promotional material unrelated to ALC
• Copyrighted content without permission

⚠️ Violations and Actions

• We may remove or block any content that violates this policy
• Repeated violations can lead to account suspension or permanent ban
• Users can report harmful or inappropriate content to our support team

4. ALC App – General Guidelines for Listings and Ads

We want ALC to be a trusted and helpful space where users can safely discover and post listings. Follow these guidelines to ensure your posts meet our standards.

📝 Posting Guidelines

• Be honest and accurate – Use clear titles, detailed descriptions, and real photos. No exaggeration or false claims.
• Keep it relevant – Post items only in appropriate categories. No unrelated or off-topic ads.
• Respect our users – Avoid content that’s offensive, discriminatory, or abusive.
• Include complete details – Mention price, condition, location, contact method, and any important terms.
• Don’t duplicate – Avoid posting the same item multiple times.

🚫 Prohibited Listings and Ads

• Illegal items or services
• Stolen or counterfeit products
• Firearms, drugs, hazardous materials
• Adult or sexually explicit content
• Content violating third-party copyrights or trademarks
• Jobs or services that promote scams or exploitation

📸 Image Guidelines

• Use high-quality, original images
• No watermarks, logos, or misleading visuals
• Avoid graphic or inappropriate content

🛡️ Moderation and Enforcement

• We review listings to maintain quality and safety
• Non-compliant posts may be edited or removed
• Repeated violations can lead to account suspension or banning

5. ALC App – Paid Ads & Sponsored Services

Boost your visibility and reach more users with ALC's advertising options! Whether you're a seller or a business, our paid and sponsored services help your listings stand out.

🛍️ What Are Paid Ads?

Paid ads are listings that appear at the top of search results or in special promotional sections. They’re designed to get more attention and faster results.

Benefits:

• Premium placement
• Higher visibility
• Faster response from buyers

🎯 Sponsored Ads for Businesses

If you're promoting a brand, product line, or service, Sponsored Ads give you a customizable, high-impact way to connect with the ALC community.

Features:

• Banner placements on app and website
• Sponsored posts in feeds
• Targeted audience filters (location, category, interests)
• Performance tracking and insights

💰 Pricing & Packages

We offer flexible plans for different needs—whether you're posting one ad or running a full campaign.

Prices may vary by category, region, and promotions.

🛡️ Ad Guidelines

All ads must follow our Content Policy and Community Guidelines. Misleading or inappropriate ads will be removed, and repeated violations may result in a ban.

📞 Need Help?

Our support team is here to help you set up, manage, or optimize your ads. Reach out any time through the app or website.

6. ALC App – Ads & Sponsored Ads Posting Agents Policy

Posting Agents are users or businesses authorized to create paid or sponsored listings on behalf of others. They help sellers reach more buyers, and brands promote services.

🧑‍💼 Who Can Be a Posting Agent?

• Verified individuals or registered businesses
• Must meet ALC’s eligibility and identity requirements
• Subject to approval and onboarding by ALC team

✅ Responsibilities of Posting Agents

• Create honest and high-quality ads for clients
• Only promote listings that follow ALC’s content guidelines
• Maintain professionalism in communication and conduct
• Ensure accurate pricing, location, and contact info in every listing
• Monitor client feedback and user messages where appropriate

📋 Agent Privileges

• Access to bulk listing tools or ad dashboards
• Priority placement for client listings (if sponsored)
• Performance metrics and insights on reach and engagement
• Support from ALC for campaign management (optional)

🚫 What Agents Must Not Do

• Post misleading, fake, or prohibited content
• Represent clients without consent or contract
• Engage in spamming or mass-posting outside assigned limits
• Use unauthorized bots or automation tools

💡 Best Practices

• Keep communication clear between sellers and buyers
• Use original visuals and honest descriptions
• Stay compliant with all local laws and ALC platform policies

🛑 Violations & Consequences

• Immediate removal of non-compliant listings
• Temporary or permanent suspension of posting privileges
• Possible legal action for repeated or serious violations

7. ALC App – Access to the Service

We want everyone to enjoy a smooth and secure experience on ALC. Here's what you need to know about accessing our services:

✅ Who Can Use ALC

• Users must be at least 18 years old, or have permission from a parent or guardian.
• You must agree to our Terms and Conditions and follow our Community Guidelines.
• Access may be limited based on your region, device compatibility, or network availability.

🔐 Account Access

• You need a valid email or phone number to register and log in.
• Keep your login credentials safe—you're responsible for all activity under your account.
• Don’t share your account with others or use someone else’s account without permission.

⚠️ Service Availability

• ALC may update, modify, or temporarily suspend its services for maintenance or upgrades.
• We do our best to keep things running smoothly, but we can’t guarantee uninterrupted access 24/7.
• Some features may be restricted or rolled out gradually depending on your location or usage history.

🚫 What’s Not Allowed

• Unauthorized access or use of automated tools to crawl, scrape, or hack the platform.
• Attempts to bypass security features or interfere with app functionality.
• Accessing the app in ways that violate laws or harm other users.

🛠️ Changes & Updates

We may revise service features or terms from time to time. Continued use after updates means you accept the new terms and changes.

8. ALC App – Notification of Claims of Infringements

We take intellectual property rights seriously. If you believe that any content on ALC infringes your copyright, trademark, or other legal rights, please notify us immediately.

📬 How to Submit a Claim

• Your full name and contact details
• A description of the content being infringed and where it’s located in the app or website
• Proof of ownership or rights to the content in question
• A statement that you have a good-faith belief the use is unauthorized
• A declaration under penalty of perjury that your claim is accurate
• Your physical or digital signature

You may send your notice to:
Email: legal@alcmarketplace.com (Example – customize this)
Address: [Insert company postal address]
Subject Line: "Infringement Notice – ALC App"

⚠️ What Happens Next

• We’ll review your claim promptly.
• If the content is found to be infringing, we may remove it, suspend the account, or take other appropriate action.
• We may contact the user who posted the content for clarification or counter-notice.

📝 Counter-Notice Procedure

• Identification of the removed content
• Your belief that the content was mistakenly taken down
• A statement consenting to jurisdiction for legal disputes

9. ALC App – Intellectual Property Rights

We respect the creativity and ownership of our users and third-party creators. Here's how we handle intellectual property (IP) on ALC:

🔸 Ownership of Content

• Users own the content they create and post (such as listings, images, and descriptions).
• By uploading content to ALC, users grant us a non-exclusive, worldwide, royalty-free license to display, distribute, and promote that content through the platform. This license helps us showcase listings and improve the user experience.

🔸 Platform Content

• All design elements, logos, brand names, icons, and system-generated content on ALC are protected by copyright, trademark, or other IP laws.
• You may not copy, modify, or reuse ALC branding or platform features without written permission.

🔸 Respecting Others’ IP

• Users must not upload, post, or distribute content that infringes on someone else’s copyright, trademark, or legal rights.
• Avoid using images, logos, music, text, or product photos unless you have permission or own the rights.

⚠️ Infringement Handling

• Any verified infringement complaints may lead to removal of content and suspension of the responsible account.
• ALC follows notice-and-takedown procedures as outlined in our Claims of Infringement Policy.

🧑‍⚖️ Legal Action

Serious or repeated violations may lead to legal consequences, including reporting to authorities or civil action.

10. ALC App – Intellectual Property Rights

(Same as Section 9 in your source. If this duplication is intentional in your doc, it’s preserved here.)

🔸 Ownership of Content

• Users own the content they create and post (such as listings, images, and descriptions).
• By uploading content to ALC, users grant us a non-exclusive, worldwide, royalty-free license to display, distribute, and promote that content through the platform.

🔸 Platform Content

• All design elements, logos, brand names, icons, and system-generated content on ALC are protected by IP laws.
• You may not copy, modify, or reuse ALC branding without written permission.

🔸 Respecting Others’ IP

• Do not upload or distribute infringing content.
• Avoid using protected content unless you have rights.

⚠️ Infringement Handling & 🧑‍⚖️ Legal Action

Same as Section 9.

11. ALC App – Indemnity

By using ALC, you agree to protect and defend us from any legal trouble caused by your actions or content on the platform.

🧑‍💼 What This Means:

• If you do something illegal, harmful, or violate these Terms while using ALC, and it causes us to face legal claims or costs, you agree to:
• Take full responsibility for your actions
• Cover any damages, losses, or expenses we face (including legal fees)
• Defend us if others try to sue us because of what you did on ALC

⚠️ Examples Include:

• Posting copyrighted material without permission
• Selling illegal or prohibited items
• Misrepresenting yourself, your product, or service
• Violating privacy laws or engaging in fraud

12. No Spam Policy – ALC App

We want ALC to be a clean and respectful space for everyone. Spamming hurts the experience—and we don’t allow it.

Here’s what counts as spam (and what we don’t allow):

• Posting the same item multiple times or in irrelevant categories
• Sending unsolicited messages or promotions to other users
• Using automated tools or bots to post or message
• Sharing misleading links or clickbait
• Promoting products or services unrelated to buying/selling on ALC

What happens if someone spams:

• We may remove spam content without warning.
• Accounts can be temporarily suspended or permanently banned.
• We use automated systems and user reports to help catch spam quickly.

Your role as a user:

• Be respectful and post relevant, honest content.
• Only message users when it’s directly related to buying/selling.
• Let us know if you spot spam—we’ll take care of it!

13. ALC App – Dealings with Organizations and Individuals

While ALC connects users to each other and to businesses for buying, selling, and service exchange, we do not control external parties. Here's what users need to know:

✅ Independent Dealings

• ALC may feature listings from individuals or organizations, but we are not responsible for the quality, accuracy, or fulfillment of those listings.
• Any transactions, commitments, or communication with third parties are between the user and that party directly.
• Users should verify the legitimacy of offers and perform their own due diligence before engaging.

📢 Representations and Endorsements

• We do not endorse or guarantee the performance of any third-party seller, buyer, or service provider.
• Advertising, sponsorships, and partnerships displayed on ALC are clearly marked, and any claims made therein are the responsibility of the advertiser.

🧾 User Responsibilities

• Exercise caution and discretion when dealing with new contacts or unfamiliar organizations.
• Ensure that terms of purchase, service, delivery, or return are clearly understood before committing.
• Report suspicious behavior or fraudulent listings to ALC support immediately.

🔐 Privacy and Data Sharing

• Users are responsible for managing their own communication and any personal data shared with external parties.
• ALC does not share your private information with organizations unless explicitly authorized or required by law.

⚖️ Disputes and Resolutions

• ALC is not liable for disputes that arise between users and third parties, though we may assist in mediation if possible.
• Legal claims, complaints, or recovery processes should be pursued through appropriate legal channels.

14. ALC App – Limitation and Termination of Service

We want ALC to be reliable and fair, but there are times when we may need to restrict or end service access. Here's what users should know:

⚙️ Service Limitations

• We may temporarily suspend or limit parts of the app for maintenance, upgrades, or security reasons.
• Some features may be unavailable based on your region, device type, or account history.
• We do not guarantee uninterrupted or error-free service at all times.

🚫 Reasons for Termination

• Violations of our Terms, Content Policy, or Community Guidelines
• Posting illegal, misleading, or harmful content
• Fraudulent, abusive, or unsafe behavior on the platform
• Misuse or manipulation of platform features
• Failure to respond to serious user complaints or official warnings

We may terminate accounts with or without notice, depending on the severity of the violation.

📬 What Happens When Terminated

• Your account may be disabled or deleted
• Your listings, messages, and data may be removed or archived
• You may lose access to paid services, promotions, or perks
• In serious cases, legal authorities may be notified

✅ Appeals & Questions

If you believe your account was wrongfully terminated, contact our support team at support@ALCBEST.COM for review and possible reinstatement.

15. ALC App – Disclaimer of Warranties

We work hard to keep ALC reliable, secure, and useful—but we can’t promise perfection. Here's what users need to know:

📱 Service Provided “As Is”

• ALC is offered on an "as is" and "as available" basis, without warranties of any kind.
• We do not guarantee that the app will be uninterrupted, error-free, or always secure.
• Features may change, be removed, or function differently depending on updates, user location, or device compatibility.

🧪 No Guarantees About Listings

• We do not guarantee the accuracy, legality, quality, or reliability of listings posted by other users.
• ALC does not endorse any sellers, buyers, or products, even if they are promoted through paid ads.

🧑‍💻 User Responsibility

You use ALC at your own risk. Any decisions or transactions made through the platform are solely your responsibility.

📉 No Implied Warranties

• To the fullest extent permitted by law, we disclaim any implied warranties, such as merchantability, fitness for a particular purpose, and non-infringement.

16. ALC App – Limitations of Liability

While we want your experience with ALC to be smooth and satisfying, some things are beyond our control. Here's how we limit our legal responsibility:

💥 Indirect & Consequential Damages

• ALC is not liable for any indirect, incidental, special, or consequential damages, including loss of data, business interruption, revenue loss, or reputational harm—even if advised of the possibility.

🤝 Third-Party Content & Transactions

• We're not responsible for issues arising from third-party listings, communications, or transactions.
• ALC does not control or guarantee external links, advertisers, or services promoted within the app.

📲 Platform Access & Performance

• Access to ALC may be unavailable due to maintenance, technical issues, or network errors.
• We’re not liable for delays or failures in service availability, performance, or data accuracy.

17. ALC App – Assignment

🧑‍⚖️ By Users

• You may not assign or transfer your rights or obligations under these Terms without prior written consent from ALC. Any unauthorized assignment will be considered null and void.

🏢 By ALC

• ALC may freely assign or transfer its rights and obligations under these Terms to a successor entity (in case of merger, acquisition, or sale), affiliates or subsidiaries, or any party as part of a corporate restructuring. Such assignment will not affect your rights or obligations as a user.

18. ALC App – Ability to Accept Terms of Service

By using the ALC App, you represent and warrant that:

👤 Legal Eligibility

• You are at least 18 years old (or the legal age of majority in your jurisdiction).
• You have the legal capacity and authority to enter into a binding agreement.
• You are not prohibited by law from using ALC or accepting these Terms.

🧑‍⚖️ On Behalf of an Entity

• If you’re using the app on behalf of a business or organization, you have authorization to bind that entity to these Terms, and the entity agrees to be responsible for all activity under your account.

🚫 Restricted Users

• Users who have been suspended or removed from the platform may not create new accounts or use the app again without explicit written permission.

19. ALC App – General Information

🏢 About ALC

ALC is a digital platform designed to connect users for [insert purpose—e.g., local commerce, property listings, service exchange].

Operated by: [ALCBEST]

Registered address: [MADHUKIRTHI APARTMENTS,2ND FLORE,ANAND NAGAR , NEW BOWENPALLY, SEC-BAD, HYD, 500011]

Contact: [ 7799202085 ]

📜 Entire Agreement

These Terms and our Privacy Policy form the entire agreement between you and ALC. They supersede any previous communications, agreements, or understandings.

🔄 Amendments

ALC may update these Terms from time to time. Continued use of the app after changes means you accept the revised Terms.

📍 Jurisdiction & Enforcement

• If any part of these Terms is found invalid or unenforceable, the remaining provisions will still apply. Invalid terms will be modified to reflect the original intent.

🗂 Headings

Section headings are for convenience only and have no legal effect.

20. ALC App – Violation of Terms and Liquidated Damages

⚠️ Breach Consequences

• Users who violate these Terms may face penalties including account suspension or termination, blocking of access to services or features, and legal action if necessary.

💰 Liquidated Damages

If your actions cause disruption, fraud, or harm to ALC's services or reputation, you may be subject to liquidated damages. These damages are pre-estimated amounts agreed upon due to the difficulty of measuring actual harm. Repeated violations or organized abuse may result in higher assessments and potential litigation.

🔍 Investigation & Enforcement

ALC reserves the right to investigate suspected violations. Users must cooperate with investigations, including providing relevant data or account access if requested.

🛑 Non-Compliance

Failure to comply with enforcement measures—such as refusing to remove illegal content—may result in additional penalties and legal costs.